FAQ

What does AYLA offer?

AYLA is a beauty destination offering its own AYLA products alongside a carefully selected collection of makeup, skincare and beauty accessories from other beauty brands.

Which products are made by AYLA?

Products sold under the AYLA name are AYLA's own. Products from other brands are shown with their brand name and are delivered in their original brand packaging.

Where do you ship?

We ship internationally, across the Middle East, Europe, North Africa and selected countries worldwide. Available destinations and rates are shown at checkout.

How can I pay?

Your payment is processed through our secure checkout. The payment methods available to you are shown at checkout.

Where can I find product details and ingredients?

Product details are listed on each product page where available. If you need more information about a product, please contact us before ordering.

Can I return an item?

Please read our refund policy or contact us for help with returns and exchanges.

How can I contact AYLA?

You can reach us anytime through our Contact page. We are happy to help.